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How to submit a claim

Claims are handled by our insurance carriers.

You can submit claims in the following ways below. 

Group Benefits Connect

Group Benefits Connect is our online portal.

Here, you’ll find the good stuff, including your coverage summary, benefits booklets, claims forms (for submission by mail) and access to Victor Central, our Claims & Digital Wellness Centre.

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Victor Now Mobile App

Claims in the palm of your hand: Victor Now is an app where you can submit Health and Dental claims directly through your phone or tablet. 

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Victor now mobile app

Life, Accidental Death & Dismemberment, Critical Illness and Disability claims

If you have one of these products, please contact your plan administrator for claims support.

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Matching our wide-ranging coverage with wide-ranging support

We’re here to take the frustration out of managing your insurance program. Find everything you need below.

Manage your benefits online with Group Benefits Connect

Group Benefits Connect is our always-on, on-demand hub for all your forms, claims services, wellness information – and much more.

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Contact us

If you have any questions or concerns, we’re only a quick phone call or email away. 

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Submit a claim

From mobile apps to personal support, manage your claims your way here.

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Group Benefits providers

We work with carefully chosen partners and draw on their expertise to provide clients with an outstanding range of options for sustainable coverage.

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Talk to a sales representative

A helping hand to understand our products. We'll walk you through the options and help you determine what is right for you.

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Plan advisor marketing kit

All the information you need to support your clients is readily available.

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