Operational FAQs
How do I get a quote from Victor?
New business submissions should be submitted through our online portal, V².
- Check out our V² Playbook for guidance on how to get a quote, and for information on registration, billing, FAQs, support and more.
See it in action! Watch our recorded V² demo for step-by-step guidiance on how to navigate the portal and submit new business.
- V² demo
Who should I contact if I have questions during the underwriting process?
Please send all underwriting questions to storagetank.us@victorinsurance.com.
How do I pay?
Visit Make a Payment to review instructions for submitting payments for agency billed policies. Please note that direct bill is not available for Storage Tank Liability.
What is the claims reporting process?
In the event of a claim, pollution incidents should be reported to:
Aspen Specialty Insurance Management, Inc
T: 646-502-1000
F: 646-502-1020
E: environmental.claims@aspen-insurance.com
24/7 Emergency Response: 1-866-287-5146
Please refer to the policy form for additional information.
Coverage FAQs
What is the maximum limit of coverage available?
Our maximum limit is $5M.
Is there a minimum premium?
Yes, our minimum premium is $500.
Is coverage issued on admitted paper?
Coverage is provided on an Excess & Surplus lines paper.
What is your target market/appetite?
Coverage is available for owners or operators of above ground or underground storage tanks, including the following:
- Service stations, independent fuel companies, bulk plants and farming
- Construction companies, trucking companies and commercial tenants
- Private airports, marinas and municipalities
- Convenience stores, gas bars, auto dealerships, auto repair facilities, and car rental agencies
- Multiple unit residential building owners
For more information, please email storagetank.us@victorinsurance.com.
Are there any ineligible classes that I should be aware of?
Although our appetite covers a wide range of business types, we are not a market for:
- Tanks located at individual residential properties (e.g. single-family homes)
- Tanks located outside the U.S.
- Any tank closed, removed, abandoned or temporarily out of service
- Tanks that are over 30 years in age or over 50,000 in cumulative storage at one site
- Unprotected bare steel tanks
In how many states is coverage available?
Coverage is available in all 50 states and D.C.
Why should we choose Victor?
- Competitive pricing
- Ease of doing business with our online portal, V²
- Simple and easy renewal process
- A rated carrier
To learn more, email storagetank.us@victorinsurance.com or connect with your business development contact.